By harnessing technology to improve patient outcomes and experiences, CipherHealth and its suite of products focus on the evolution of patient care. Since 2009, CipherHealth has been innovating and delivering products to help care providers effectively and efficiently provide quality of care for their patients. We've already seen the great success that hospitals using Orchid have achieved in terms of improved patient satisfaction and shortened issue resolution times, and we look forward to what we can accomplish moving forward.' said Alex Hejnosz, co-founder of CipherHealth. 'We are very excited to team up with HealthStream in expanding innovation around the patient experience. By leveraging the technology provided by Orchid and the resources offered by HealthStream, there is immense opportunity for improved processes and better experiences throughout the healthcare continuum. The goal of the partnership is to help providers improve the way they obtain and act upon patient feedback. Having HealthStream and CipherHealth work together on my behalf to enhance and compliment our nationwide patient experience execution frees me to focus on strategy and our next steps to provide even better care.' Their partnership with HealthStream is extremely advantageous in order to allow seamless integration of and access to all Patient Experience data. Steve Meth, Chief Patient Experience Officer at Prime Healthcare, said of the partnership, 'Having worked with another industry leading rounding platform and feeling let down, I am impressed weekly by the innovation, customer service and continual learning demonstrated by CipherHealth. We are excited to offer this application to hospitals across the nation, as we feel it will help optimize the patient experience,' stated Gregg Loughman, General Manager & Vice President of Patient Experience Solutions at HealthStream.Ĭurrent customers are already seeing the value of this partnership. 'Orchid is an ideal complement to our portfolio of workforce solutions designed to enhance the quality of healthcare and make life easier for clinicians. Orchid addresses this challenge by standardizing rounds and increasing efficiency for nurses, while collecting valuable and actionable patient information at the point-of-care. While rounding with pen and paper can lead to misplaced or inconsistent patient information, many hospitals struggle to implement an effective rounding process without a digital solution.

It provides an opportunity for clinicians to check in with patients to monitor recovery and resolve any issues or questions. The rounding process is a critical component of the inpatient hospital stay. The addition of Orchid expands HealthStream's offering of patient experience solutions to include proven rounding technology that has helped hospitals nationwide to streamline their workflows and drive continuous patient satisfaction improvements. NASHVILLE, Tenn., J/PRNewswire/ - CipherHealth announced today a partnership with HealthStream (NASDAQ: HSTM) to offer Orchid, a leading digital rounding solution.

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